Terms & Conditions

Pantalones Tequila Terms and Conditions

1. Acceptance and eligibility

Last updated: October 9, 2026

These Terms and Conditions ("Terms") govern your use of pantalonestequila.com (the "Site") and our email program, promotions, social media pages and events (together, the "Services"). The Services are operated by Hardcrafted LLC and its affiliates, including Alps W&S Opco LLC (together, "Pantalones," "we," "us"). By using the Services, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Services.

You must be 21 or older. The Services are only for people of legal drinking age, which is 21 in the United States, in the place where they live. By using the Services, you confirm that you meet this requirement.

Please read Section 7 carefully. It requires most disputes to be resolved through individual arbitration, not in court, and waives class actions and jury trials, unless you opt out.

2. Responsible drinking

Please enjoy Pantalones responsibly. Never drink and drive, and follow the alcohol laws where you live.

Our recipes, articles and other content are for adults of legal drinking age and are for entertainment only. They are not encouragement to drink excessively. Recipes may contain allergens, so check every ingredient before you make or serve a drink.

3. Purchases

Pantalones does not sell products directly to consumers through the Site. Tequila is sold by independent licensed retailers, and merchandise is sold by Flaviar.

Tequila orders. Orders are placed through Flaviar Checkout and sold, priced and shipped by an independent licensed retailer. Those orders are governed by the Flaviar terms and the retailer's terms shown at checkout, not by these Terms. Pantalones is not a party to those sales. Availability depends on the laws of the state you ship to. An adult 21 or older must show a valid ID at delivery.
Store locator. Retailer and restaurant listings are provided for convenience. Stock and prices at those locations may change without notice.
Merchandise. Branded merchandise bought through the Site is sold by Flaviar through Flaviar Checkout. Those orders are governed by the terms, prices and return policy shown at checkout, and Pantalones is not the seller.

4. Promotions and marketing emails

Sweepstakes and promotions. Each sweepstakes, contest or promotion has its own official rules. If the official rules conflict with these Terms, the official rules control for that promotion. Promotions are open only to eligible adults 21 or older and are void where prohibited.

Marketing emails. If you sign up for our emails, you agree to receive marketing emails from us about our products, events and offers. You can unsubscribe at any time using the link in any marketing email. Our Privacy Policy explains how we handle your information. We do not currently send marketing text messages.

5. Intellectual property and use of the Services

Our content. The Site and its content are owned by Pantalones or its licensors and are protected by intellectual property laws. That includes the Pantalones name and logos, label designs, photos, videos, recipes and text. Pantalones and related marks are trademarks of Hardcrafted LLC. Nothing in these Terms gives you any right to use them, except as allowed below.

Limited license. You may view and share Site content for your own personal, non-commercial use, as long as you keep all copyright and trademark notices. Any other use requires our written permission.

Your submissions. You may send us comments, ideas, photos or other content, for example by email, through social media or in a promotion entry. By doing so, you give us a non-exclusive, royalty-free, worldwide, perpetual license to use, copy, adapt, publish and display that content in connection with our business. This does not apply where a promotion's official rules or a separate agreement say otherwise. You confirm you have the rights to the content you submit. We have no obligation to use submissions, keep them confidential or pay for them.

Ideas and feedback. If you send us ideas or suggestions, for example about our products, flavors, packaging or marketing, they are not confidential. We may use them for any purpose without paying or crediting you, even if we already have or later develop something similar. This does not apply where a separate written agreement with us says otherwise.

Prohibited conduct. You may not:

use the Services if you are under 21, or help anyone under 21 get access;
use the Services for any unlawful purpose, or to market alcohol to minors;
copy, scrape or harvest content or data by automated means;
introduce viruses or malicious code, or try to gain unauthorized access to the Services or our systems;
interfere with how the Services work, or put an unreasonable load on them;
enter promotions more often than the rules allow, or use bots, scripts or false identities to enter;
impersonate any person, or misrepresent your connection with Pantalones;
use our trademarks or content in a way that suggests sponsorship or endorsement without our written permission.

Copyright concerns. If you believe content on the Site infringes your copyright, contact us at howdy@pantalonestequila.com and describe the work and where it appears on the Site.

6. Third parties, disclaimers and liability

Third-party sites. The Services link to websites and services we do not control, such as Flaviar Checkout, retailers and social media platforms. We are not responsible for their content, products or practices, and your use of them is governed by their terms. Our online store is hosted by Shopify. Shopify processes your information when you visit and make purchases on the Site, including to provide services based on your interactions with other merchants and with Shopify. Your information will be shared with Shopify and other third parties that may be located in other countries in order to provide services to you, including services that incorporate data from your interactions with other merchants and with Shopify. See our Privacy Policy and Shopify's Consumer Privacy Policy (shopify.com/legal/privacy/app-users).

Disclaimer. THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE OR FREE OF HARMFUL COMPONENTS. Products sold by retailers carry only the warranties those retailers provide or the law requires.

Limitation of liability. TO THE FULLEST EXTENT PERMITTED BY LAW, PANTALONES AND ITS AFFILIATES, OFFICERS, EMPLOYEES AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOST PROFITS OR DATA, ARISING FROM OR RELATED TO THE SERVICES OR THESE TERMS. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US, IF ANY, IN THE 12 MONTHS BEFORE THE CLAIM, OR (B) $100. These limits do not apply to liability that cannot be limited by law, such as liability for gross negligence, willful misconduct, or death or personal injury caused by our negligence.

Indemnity. To the extent permitted by law, you agree to defend, indemnify and hold harmless Pantalones and its affiliates, officers, employees and agents from claims, losses and expenses (including reasonable attorneys' fees) arising from your breach of these Terms, your submissions, or your misuse of the Services, except to the extent caused by our own negligence or misconduct.

New Jersey residents. If you live in New Jersey, the exclusion of punitive damages and the $100 cap in the Limitation of liability paragraph do not apply to you for any claim under the New Jersey Consumer Fraud Act, the New Jersey Punitive Damages Act or the New Jersey Products Liability Act, or to any attorneys' fees those laws allow you to recover. All other provisions of these Terms apply to New Jersey residents.

7. Disputes and general terms

Informal resolution first. Before filing any claim, you and we agree to try to resolve the dispute informally. Send a written notice describing the dispute to howdy@pantalonestequila.com. If it is not resolved within 60 days, either side may proceed as described below.

Governing law. These Terms, and any dispute between you and us, are governed by the laws of the State of New York and applicable federal law, including the Federal Arbitration Act, without regard to conflict-of-law rules.

Arbitration. Except as described below, any dispute, claim or controversy between you and Pantalones arising from or relating to these Terms, the Services, our marketing communications or any promotion will be resolved by binding individual arbitration instead of in court. This means you and we each give up the right to bring those claims in court and to have a judge or jury decide them. This includes contract and tort claims and claims under federal, state or local law. The arbitration will be administered by National Arbitration and Mediation ("NAM") under its Comprehensive Dispute Resolution Rules and Procedures, before a single arbitrator. The arbitrator may award any relief a court could award to you individually, but may not consolidate the claims of more than one person, add parties, or preside over any class or representative proceeding.

Arbitration costs. For any arbitration you start, we will pay all NAM filing, administrative and arbitrator fees beyond the amount you would pay to file a claim in court, unless the arbitrator finds your claim frivolous. Each party pays its own attorneys' fees, unless applicable law or the arbitrator awards them.

Exceptions. Either party may bring an individual claim in small claims court instead of arbitration. Either party may also go to court to protect its intellectual property rights.

Class action and jury trial waiver. YOU AND WE EACH WAIVE THE RIGHT TO A JURY TRIAL AND TO TAKE PART IN A CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION OR OTHER REPRESENTATIVE PROCEEDING. CLAIMS MAY BE ARBITRATED ONLY ON AN INDIVIDUAL BASIS, AND THE ARBITRATOR MAY AWARD RELIEF ONLY ON AN INDIVIDUAL BASIS. If this waiver is found unenforceable for a particular claim, that claim alone will be decided in court, not in arbitration.

Mass filings. If 25 or more similar arbitration demands are filed by the same or coordinated counsel, they will be administered under NAM's Mass Filing Supplemental Dispute Resolution Rules and Procedures.

Opting out. You may opt out of this arbitration agreement within 30 days of first accepting these Terms by emailing howdy@pantalonestequila.com with your name and a clear statement that you opt out. Opting out does not affect any other part of these Terms.

Courts and venue. Any claim that is not arbitrated, including after a valid opt-out, must be brought exclusively in the state or federal courts located in New York County, New York. You and we consent to the personal jurisdiction of those courts and waive any objection to venue there, including under the doctrine of forum non conveniens.

Changes. We may update these Terms by posting a new version with a new "Last updated" date. Changes apply from the date posted, except that changes to the dispute terms will not apply to disputes we already know about. If you keep using the Services after a change, you accept the updated Terms.

Suspension. We may suspend or end your access to the Services, or disqualify you from promotions, if you break these Terms.

Other terms.

Severability. If any part of these Terms is found unenforceable, the rest remains in effect.
No waiver. Our failure to enforce a provision is not a waiver of it.
Assignment. You may not assign your rights under these Terms. We may assign ours.
Entire agreement. These Terms, the Privacy Policy and any official rules or program terms that apply are the entire agreement between you and us about the Services.

Accessibility. If you have difficulty using the Site, contact howdy@pantalonestequila.com.

Contact. Hardcrafted LLC, 381 Park Avenue South, Suite 721, New York, NY 10016; howdy@pantalonestequila.com.